CS MANAGEMENT EFFECTIVENESS: SYSTEMIC EXCELLENCE The previous article in this CS Manager series focused on creating a set of measurements and data points to track your department’s performance. This article builds on that concept by discussing what to do when your department’s performance is not meeting expectations. So you’ve got a problem and you know…
HOW TO MANAGE YOUR (SALES) REP by Keerthi Kanubaddi Founder & CEO ReadySet Surgical I was first educated about the importance of surgical sterility at 15 years old. I was shadowing an anesthesiologist in the OR and just before the procedure was to begin, I brushed up against a sterile mayo stand holding case critical…
CS MANAGEMENT: FOUR SUREFIRE WAYS TO ENGAGE EMPLOYEES CS Week comes around every year, and it provides a great opportunity to do special things for your staff. Potlucks, after-shift get-togethers, food in the break room, etc. are all fun things to do to celebrate the contribution CS makes to your hospital’s operations. But what about…